Friday, March 13, 2009

Today's Webcast on Charting For Root Cause Analysis

Help me test a new platform for web seminar delivery!

Today, March 13, 2009, 12:00 Noon Eastern Daylight Time I will be conducting a live web tutorial at:

The topic will be Charting Events for Root Cause Analysis. In this session you will learn how to diagram a timeline of events, identify contributing causes, and hopefully, identify the root cause of a problem.

You can download the notes here:

This is a free session and is limited to 24 people, so please arrive a little early to get a spot. The session will last one hour or less.

Also, please understand that this is also a test. We may experience some problems, so please be patient in that regard. The audio should play over your computer speakers.

I hope you can be there!

To hear this session, click here:

To download the session, click here:


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